Time allocated for eyelash extension or waxing appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least a 24hr notice for adjustments to your appointments and for cancellations. All our policies are designed to benefit our guests and provided in the best quality and tradition of excellent servicing for our established and future clientele. 

 

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you:

 

  • Notification given at least 24 hours prior to your appointment will receive no charges.

  • Notification given less than 24 hour prior to appointment time will result in a 100% charge of the reserved service(s) amount.

  • Failure to show up for your appointment will result in a 100% charge of the reserved service(s) amount.

Cancellation Policy

Your appointments are very important to The Lash Lab

- The Lash Lab

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